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ServicesOperate & Retain
Service 07

Operate & Retain

The team that stays.

Typical range
$8k – $25k/month
Timeline
Flexible scope · ongoing
Engagement mode
Fixed-scope or embedded
Overview
Autonomous systems don't run on autopilot forever. Models drift. APIs change. Edge cases surface. We offer ongoing retainers covering monitoring, improvement, incident response, and model updates for the systems we build.

This is what makes the partnership work — we're not gone after delivery. We're the team that keeps the thing running.
Operate & Retain preview

What's included

24/7 Monitoring

Alerting on the metrics that actually predict failure, not just uptime.

Incident Response

On-call coverage when something breaks outside business hours.

Model Updates

Drift correction and upgrades as the underlying models change.

Ongoing Feature Development

The system keeps improving after launch, not just staying alive.

Quarterly Health Reviews

A standing check on whether the system still matches how the business runs.

Direct Access to Builders

The same engineers who built it, not a support ticket queue.

How we work

The same arc for every engagement — advisory first, build second, operate always.

01

Discovery

Free 45-minute call. We audit what you have and tell you honestly what's worth building.

02

Scoped proposal

Fixed price, fixed scope, fixed timeline — no surprises later.

03

Staged build

Working software every two weeks, not status decks.

04

Deliver & operate

Full handover — docs, runbook, keys. Stay on retainer if you want us operating it.

Related work

See our case studies

Production systems we've shipped — real numbers, real clients.

Browse work →

Pricing

$8k – $25k/month
Flexible scope · ongoing
Get a quote

Why TIN

You get the engineers who built your system on retainer, not a Tier-1 support desk reading a runbook they didn't write.

Ready to talk about Operate & Retain?

Discovery calls run thirty minutes, and they're free.

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